At the heart of Sigma Kudos is our Quality Management System, which is the key to managing our processes. The management system is critical for developing and delivering quality services as well as satisfying the customers’ quality requirements, complying with regulations, or meeting environmental objectives.

The Sigma Kudos Management System is ISO 9001:2000, ISO 14001:2004 and ISO 27001:2005 certified. These certificates are tokens of our process focus and commitment to delivering services of the highest quality. The Management System is an integrated part of all our projects and services. The ISO certification also requires that we demonstrate that we measure our performance through our management systems goals and key performance indicators.


ISO 9000 is a generic global standard for the management of quality in organizations of all sizes. The standard is fundamental for our quality management and its basis is applied to the way we run our Management System.

ISO 14000 is a standard that covers environmental management. It helps us set and manage our environmental performance.

ISO 27000 is an information security standard. The management of our customers’ information, as well as our own, is a critical part of our business. A managed information environment provides us with the tools we need to protect information assets.

All our projects and systems are audited internally and our processes are audited both internally and externally. The audits are an essential part of our work towards continuous improvement. The customer survey is another vital part of our continued improvement.

Our certifications demonstrate that we are continuously striving to maintain the quality and improve our service to customers.

Management System Policy

Our management system policy at Sigma Kudos is as follows:

Our objective is to be a leading global supplier of information services. We will deliver best-in-class services, solutions and quality to our customers.

We will fulfill this commitment by:

• delivering services and solutions of the highest quality, meeting or exceeding our customers expectations through operational and co-operational excellence.
• protecting the information assets of both our customers and ourselves.
• contributing to a sustainable environment by complying with current legislative and other demands, promoting a more efficient use of resources, and pollution prevention within our business group.
• striving for continuous improvement of services and operations by increasing efficiency, stimulating profitability and managing growth.

Sigma Kudos' policy is long-term, but must be re-evaluated by management once a year.