Sigma Kudos is one of the largest service providers in the area of information solutions. Our
offices are located close to our customers’ R&D facilities, and we believe that the need for
local presence is as critical as global coverage. We are on the spot – globally.
We continue to extend our global solutions and service delivery by working with key customers
wherever their business takes them. By leveraging innovative delivery models, we enhance the
business value with world-class resources and services tailored to meet our customers’ business
needs and budgets. This collaborative model provides a strong foundation for co-operation and a
framework for building successful partnerships.
Through this broad, multi-pronged approach, covering global operations and state-of-the-art
information solutions, we truly believe we can provide a better improved service to our customers,
helping them to gain maximum return on investment and increase the efficiency of their information
products.
We at Sigma Kudos recognize that supporting mission-critical information for hardware,
software, and network environments involves applying high levels of service experience worldwide.
We consistently focus on comprehensive understanding and addressing our customers’ business and
information needs. Our approach starts with a solid understanding of where our customers are today
and where they would like to be tomorrow.
Our aim is to excel in everything we do. We have invested heavily in establishing
partnerships with our customers and provided an infrastructure that allows Sigma Kudos to respond
quickly to changing service needs, service level agreements, issue resolution and service level
reporting. We apply the industry’s best practices, deploy widely accepted standards and use our
highly specialized know-how of our customers’ industries in our customer-centered approach.
Our objective is simple: 100% client satisfaction. Co-operational excellence is the
centerpiece of Sigma Kudos’ company culture which embraces open and collaborative relationships
with our customers. Co-operational excellence means not only meeting our customers’ expectations,
but also exceeding their expectations constantly. It is central to our focus on customer
satisfaction.


