Co-operational excellence

Sigma Kudos is one of the largest service providers in the area of information solutions. Our offices are located close to our customers’ R&D facilities, and we believe that the need for local presence is as critical as global coverage. We are on the spot – globally.

We continue to extend our global solutions and service delivery by working with key customers wherever their business takes them. By leveraging innovative delivery models, we enhance the business value with world-class resources and services tailored to meet our customers’ business needs and budgets. This collaborative model provides a strong foundation for co-operation and a framework for building successful partnerships.

Through this broad, multi-pronged approach, covering global operations and state-of-the-art information solutions, we truly believe we can provide a better improved service to our customers, helping them to gain maximum return on investment and increase the efficiency of their information products.

We at Sigma Kudos recognize that supporting mission-critical information for hardware, software, and network environments involves applying high levels of service experience worldwide. We consistently focus on comprehensive understanding and addressing our customers’ business and information needs. Our approach starts with a solid understanding of where our customers are today and where they would like to be tomorrow.

Our aim is to excel in everything we do. We have invested heavily in establishing partnerships with our customers and provided an infrastructure that allows Sigma Kudos to respond quickly to changing service needs, service level agreements, issue resolution and service level reporting. We apply the industry’s best practices, deploy widely accepted standards and use our highly specialized know-how of our customers’ industries in our customer-centered approach.

Our objective is simple: 100% client satisfaction. Co-operational excellence is the centerpiece of Sigma Kudos’ company culture which embraces open and collaborative relationships with our customers. Co-operational excellence means not only meeting our customers’ expectations, but also exceeding their expectations constantly. It is central to our focus on customer satisfaction.
 

See Also

Sigma Kudos Locations

News and Views

  • How do you measure and test quality in technical information? Researchers at the Linnaeus University have recently published a number of research papers on the subject. The research was conducted in cooperation with Sigma Kudos. view
  • Meet the Sigma Kudos Student Ambassador - Pernilla Nordberg, student of Electrical Engineering view
  • New subsidiary supplies consultants to the Automotive industry. Manager Klas Persson tells more about it. view
  • Sigma Kudos signs outsourcing agreement with Metso, assumes responsibility for all technical customer documentation for a three-year period view
View the news archive
 
Our company has triple-A, the highest credit rating in the Soliditet evaluation system, which is based on approximately 2,400 decision parameters. This information is completely up to date and is refreshed daily via the Soliditet database.