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Measuring Quality in Technical Information

You can find them in full on the Arisa publications page (Arisa is a spin-off company from the department of Computer Science at the Linnaeus University): www.arisa.se

Measuring Quality in Technical Information

August 31, 2010

How do you measure and test quality in technical information? Researchers A. Wingkvist, M. Ericsson, R. Lincke, and W. Löwe at the Linnaeus University present their answers in a number of research papers, recommended reading for anyone interested in the subject of technical documentation. Sigma Kudos cooperaties with the Linnaeus University for this research.


“We believe that the research conducted at the Linnaeus University can help us and our customers improve, that is why we think it is very important to support it”, says Niklas Malmros at Sigma Kudos.


“The collaboration with Sigma Kudos makes us focus on industry needs rather than what is possible in research. In fact, we didn’t even think about applying our measurement technology on technical information before we met Sigma Kudos”, says Prof. Welf Löwe at the Linnaeus university.


The three papers published have the titles:

  • A Metrics-Based Approach to Technical Documentation Quality
  • Information Quality Testing
  • Analysis and Visualization of Information Quality of Technical Documentation